Those of you that know me, know I wear my heart on my sleeve, and that I don’t mince words. This is what allows me to be true to myself, and 2020 has not altered this warrior. It’s been a year now since this plandemic started and it remains a polarizing topic for everyone. So at delivery, if you choose to be present, please stay clear of our equipment and give us about 6-12′ feet to work and allow our team to safely do what we’re best at.
For payments, we still accept Visa & MasterCard as well as E-Transfers, and new for this year, through our new Online Booking system that is being beta tested, Visa, MasterCard and AMEX through a third party . And yes, you can still also pay your invoice with our legal Canadian currency. Most of all the billing details can be done over the phone, and now on this website as well.
This can permit all my brothers and sisters to interact with us in a manner that suits their perspective, and through this model of leadership, perhaps we can help alleviate the fear and reduce the shaming and outright bullying that we, as a country, have been subjected to and subjected upon. I remain committed to ensuring the highest level of customer service to you and I want to thank you for trusting me with your business as I continue to do my utmost to continue to earn or maintain your trust.
Tipping fees are billed out at $81.00 per metric tonne. So for every metric tonne, or 1,000kg or 2200lbs, it will cost you about $81.00. That’s about $0.10 per kg or $0.05 per pound. This is an increase from $79.00 in 2020.
Kinda! Most customers place, on average, 1 to 1.7 tonnes of waste in their bin rental. That’s then typically about $80-150 +/-. The tipping fees are charged at face value and are not subject to the HST. So in other words, whatever the city charges on the scales is what you pay.
It used to be. But the city has changed that policy. “Clean” wood is charged out a lesser rate of $43 per tonne. All brush loads are still free. A load mixed with wood and brush is considered regular garbage and billed out at full tipping fee rates. Here is a link for all city tipping fees:
Yes…but…you will have to sign a waiver. We really really really prefer NOT to deliver on grass or lawns due to the inconsistency of soil solidity. Even if you say your lawn is dead or non existent, a waiver is required because some minor damage will occur on a lawn 99% of the time! If you’re a contractor, make sure you inquire of where septic tanks and field beds are located.
Aahhh the impatience of fellow humans… We always allow a one hour window for your scheduled delivery. EXAMPLE: if we booked you for 10AM, that means the bin “should” arrive between 10-11AM. Before you call in frustrated at 10:01, please be aware of delays that may occur that are usually out of our control. Such delays can include heavy traffic, accidents, construction detours or blockades and the most likely one is landfill site line ups, especially during “free week”. Calling and screaming or leaving nasty voicemails will not get the bin there any faster. Please exercise patience. Thanks. 🙂
No. You pay for the bin rental plus HST, your tipping fees and travel fees if applicable. We have no hidden surcharges.
We encourage you to shop around locally and be sure to ask the following questions:
Is there a fuel surcharge? (Oh, and try to get an exact amount from them. And if they say it’s a percentage, ask “a percentage of what exactly?”)
Is there a pick up or delivery charge?
What exactly are environmental fees? (If you get an answer please let me know.)
For payments, we still accept Visa & MasterCard as well as E-Transfers, and new for this year, through our new Online Booking system that is being beta tested, Visa, MasterCard and AMEX through a third party . And yes, you can still also pay your invoice with our legal Canadian currency. On specific instances, we have accepted certified cheques.(ex: estate settlement)
Deposits are $500 in either cash, e-transfer or by pre-authorizing your Visa or MasterCard for $500. Cash refunds are issued after completion of the invoice. Receipts are issued for cash deposits if desired. Pre-payments can also be arranged. New for this year, through our new Online Booking system that is being beta tested, Visa, MasterCard and AMEX (all through a third party) is done in two parts. Your bin rental plus tax is processed up front, and once the bin contents are emptied, the tipping fee amount will be charged to the same card, unless you choose to pay with Canadian currency or e-transfers. We are also exploring adding a PayPal feature.
You can provide a credit card number on the phone and we will pre-authorize for the determined amount. You can also provide your deposit in cash to the driver. A receipt will be issued to you if you desire. New for this year, through our new Online Booking system that is being beta tested, Visa, MasterCard and AMEX (all through a third party) is done in two parts. Your bin rental plus tax is processed up front, and once the bin contents are emptied, the tipping fee amount will be charged to the same card, unless you choose to pay with Canadian currency or e-transfers. We are also exploring adding a PayPal feature.
When we pre-authorize your credit card, we submit a request to your credit card company for an amount as determined, and then that amount is secured by us. So, if you have a available credit limit of let’s say $5,000, and we pre-authorize your card for $500, you will then only have access the remainder $4,500. Please note that you only get billed for the actual invoice and the remainder of the deposit is “unfrozen”.
No. Only the final invoice total will be billed. For example, let’s say we pre-authorized your card for $500 and your final invoice comes in at $450, you will then only be charged for $450 and then the remaining $50 is then released. It is relatively the same process that hotel chains & car rental agencies utilize.
On the phone: We will require your delivery address, billing address if different from delivery address, name and phone number(s). If paying by credit card, we will need the name on the card, the 16 digit card number, the expiry date and the CVV number on the back (the 3 numbers in the small rectangle located on the back of the credit card). If you prefer to have the final invoice emailed to you, you can provide that as well. Please note that we do not retain any of your personal information nor do we place or sell your email address to anyone.
Online: New for this year, through our new Online Booking system that is being beta tested, you will need handy your Visa, MasterCard or AMEX and the postal code of the delivery address of the bin.
The short answer is no. If you desire a yes answer, you will need to obtain a road occupancy permit, which you can apply for at city hall.
Give us a call at (705) 222-BINS (2467). Tell us the type of garbage you have, the scope of your project, how much there is, and we will help you select a size. Please keep in mind that disposal bins cannot be overloaded for safety reasons. This can result in additional fines or fees or both you and our company.
Clean fill consists of material such as concrete, interlock, brick and block, dirt, grass, or any combination of these. A clean fill bin cannot contain any other sort of material, or regular city mandated tipping fees will apply. Asphalt is not categorized as clean fill and requires its own disposal methods. Call us to discuss asphalt specifics.
Ideally, 2-3 days to ensure availibilty. Sometimes we can accomodate quicker. Sometimes…
You can call us or text us at (705) 222-BINS (2467) to let us know when you are done with the bin, and we will schedule a driver to come pick it up.Ideally, call or text between 8-4, Monday to Friday. You can leave a voicemail after business hours and on weekends. After hours texts will be responded to on the next business day.
While we do our best to inquire with you on the phone the scope of your project, sometimes the project takes on a life of its own. Should you require an Empty/Return of your bin, there is NOT a second Bin Rental Fee, but there is and Empty/Return Fee + HST and of course the Tipping Fees. The Rental and Empty/Return Fees can be found on the Sizes/Pricing Page.
Because they make me smile. And if they made you smile, then great!